We, at 1-800-WATER DAMAGE™, understand the importance of superior customer service and quality workmanship. In fact, it is what our reputation is built upon. That’s why we demand 100% customer satisfaction on each and every job, insuring the customer is completely satisfied with the work performed. Our dispatchers are available 24 hours a day, 7 days a week. Within minutes of receiving a call, uniformed, fully trained technicians are instantly dispatched to your insured’s home or business, because from experience we know the longer the water sits the more damage occurs, thereby increasing the cost of the claim.

1-800-WATER DAMAGE™ uses a specialized drying method called Applied Structural Drying (ASD) which enables us to dry wet carpet, pad, sub-floors and structures in place. This drying technique, used in conjunction with our specialized drying equipment, allows us to eliminate the unnecessary expense of time and materials required to remove and replace these items, saving you time and money throughout the claims process.

1-800-WATER DAMAGE™ also conducts classes to educate Agents and Adjusters regarding the latest information available in the water damage restoration industry. These classes are designed to provide continuing education credits by improving knowledge in the water damage arena and emphasizing the importance of quick response and the technology used to restore, rather than replace saturated structures. Here's what Insurance Agents and Adjusters have to say about attending our continuing education classes.

Tracey Shimek of Mumma and Associates - "I learned a lot about water damage and the importance of taking care of the damage as soon as possible".

Charles Martinez of Allstate Insurance, Brye Insurance Agency - "I now understand how water doesn't stop at the carpet level. Water that is present in the walls and behind cabinets can create huge amounts of damage and illness."

Julie Reagan of Harbor Insurance - "I received information about the process of mold growth. I was not aware of how little time it takes for mold to start. I will also be able to pass more information on to my customers on the immediacy of taking care of damage and how it might affect the end results."