The Lincoln 1-800 WATER DAMAGE Team

24/7 Emergency Service

Restoring What Matters Most™

We provide damage restoration services for both residential and commercial properties. Our qualified and professional technicians are thoroughly trained in the latest restoration techniques. We restore residential and commercial properties to their pre-loss condition while minimizing the cost and disruption to the property owner.

1-800 WATER DAMAGE uses specialized drying methods and equipment to dry out all types of flooring, walls, ceilings, furniture, and personal belongings located throughout a building including attics, crawl spaces, garages, and basements. We restore residential and commercial properties to their pre-loss condition generally within 3-5 days while minimizing the cost and disruption to the property owner.

  • Jeff, Sandy, and Connor Carstens


    Jeff, Sandy and Connor Carstens, owners of 1-800 WATER DAMAGE of Lincoln, have more than 50 years of combined experience in the service industry. Over the last 32 years, Jeff has built an outstanding reputation in the Lincoln area as the owner and operator of Chem-Dry Carpet Care of Lincoln and, later in 2010, N-Hance Wood Refinishing.

    Jeff’s wife, Sandy, joined the team in 2002 as the office manager for, what would eventually be, both businesses. She has a Business Administration degree from the University of Nebraska, Lincoln.

    Jeff and Sandy’s son, Connor, joined the team in 2015, after receiving his Criminal Justice degree from the University of Nebraska, Lincoln. His dedication to helping grow Chem-Dry and N-Hance has helped set them apart from many others in their field. The Carstens’ are well known for their exceptional customer service, attention to detail and high-quality work. Realizing their potential in the restoration industry, they chose to dedicate themselves full-time to the business and purchase a 1-800 WATER DAMAGE franchise of their own in order to provide even more valuable services to their already robust offerings.

    1-800 WATER DAMAGE of Lincoln is IICRC Certified, with expertise in water damage restoration, applied structural drying, smoke & fire restoration, mold remediation and odor control services. They are a full-service commercial and residential restoration firm. The staff and rapid response crew is on-call 24 hours per day, 7 days per week, ready to be dispatched at a moment’s notice to anywhere within the two-hour guaranteed response service area.

    They team at 1-800 WATER DAMAGE of Lincoln knows that experiencing a loss is an emotional and stressful experience for those involved, so their goal is to make their customers’ experience as worry and stress free as possible.

Discover the 1-800 WATER DAMAGE difference for yourself when you call 402-318-3737 for water damage restoration services in Lincoln, and everywhere in between.

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