Restoring What Matters Most

Meet Our Hicksville Team

Water Damage Restoration Experts, Available 24/7!

1-800 WATER DAMAGE is a locally owned property restoration firm. We are experts in water damage, fire and mold mitigation.

We launched the business as a result of an experience we had many years ago when our family owned a children’s learning center on Long Island. The center caught fire as a result of an accident by a roofing contractor. Thankfully nobody was hurt but the business suffered extensive fire and water damage and was at risk of closing down if we couldn’t get it up and running again in a relatively short time. It was a traumatic experience but we learned important lessons including the critical function of an effective and ethical restoration contractor.

That experience was the beginning of our education in property restoration. We have since partnered with BELFOR as part of their franchising arm; 1-800 WATER DAMAGE. Partnering with BELFOR provides us with virtually unlimited resources to ensure we have the available resources to effectively manage any size job. Our team takes great pride in providing property restoration services that are second to none on Long Island.

  • Photo of John McQuaid

    John McQuaid


    John is the founder and franchisee of 1-800 Water Damage of Nassau County and is driven to provide world-class restoration services to the Long Island and NYC community. With help from the entire team, John developed their credo outlined below.

    John is IICRC certified in Applied Structural Drying and Water Damage Remediation and is a licensed Mold Remediation Contractor in New York State.

    He is originally from Brooklyn but grew up in Nassau County. When John is not working, he enjoys backpacking, running, reading and spending time with his family. He is married to Janice, a middle school teacher and has two boys, Matthew and Brian.

  • Photo of Peter Kolaitis

    Peter Kolaitis

    General Manager

    Pete is passionate about the business of property restoration. In addition to his many years of experience as a property restoration contractor, Pete has completed hundreds of hours of training over and above his IICRC Certifications in Fire & Smoke Restoration and Water Damage Restoration. Pete is also a certified NYS Mold Remediation contractor.

    Pete hails from upstate New York and spend many years in Florida but is now happy to be back north in a colder climate. Pete enjoys spending time with his family and loves the outdoors.

  • Photo of Joe Fazzino

    Joe Fazzino


    Joe is an experienced contractor and crew chief. He grew up on Long Island but left after high school for an opportunity in Virginia. He is excited to be back home and is even more excited about his recent engagement. Joe is a serious animal lover and his “happy place” is virtually anywhere outdoors.

We are committed to:

  • Honesty and integrity. We will never over-charge or charge for services not provided. We are committed to complete transparency.

  • Hyper-sensitive to the needs of the customer. We understand and empathize with the stress and cost associated with a water or fire loss and we will take the time to effectively communicate and ensure the customer is happy with the outcome AND the cost and process complies with insurance company polices.

  • Prompt and accurate communications. We take the time required to clearly communicate options to ensure there are no surprises for anyone and all of our constituents are in-the-loop through the entire process.

  • Reliable. We will be there when you need us; 24/7 and always on time. If we say we will complete the project in a certain time period, it will get it done, regardless of the cost to us.

  • We guarantee our work. We are experts in water, mold and fire restoration. We have many years of experience and we are fully certified. We will do the job right the first time to mitigate any loss and make sure it doesn’t get worse. If there are ever issues with our workmanship we will remedy those issues at no cost.

Thank you for considering 1-800 WATER DAMAGE and please call us at (516) 217-2296 with any questions or if you have any water, mold or fire issues that need fixing.