When Time Runs Out: A Real Story from 1-800 WATER DAMAGE of North Dakota


A Story Worth Sharing

Not long ago, a customer called 1-800 WATER DAMAGE of North Dakota in a panic. Her basement was full of mold and sewage, and she didn’t know where to turn. I went out the same day to inspect the damage. It was bad—but I assured her we could help and that I would work directly with her insurance company to start the cleanup process.

Then she told me something that hit hard: the city had condemned her home until the property could be professionally remediated and deemed safe to live in again. When I asked where she was staying, she said she was sleeping in her car or crashing with friends whenever possible.

That night, she found a letter from her insurance company—her claim had been denied. The reason? Too much time had passed before she contacted a professional for remediation. I didn’t know how long it had been, but one thing was clear: she needed help, and I wasn’t going to walk away.

I told her if she could find five people willing to volunteer, I’d donate my time and services. I also reached out to two local businesses—Trash Panda of Jamestown, who donated a dumpster, and Johnny B Pizza, who provided food for the crew. Thanks to this team effort, we were able to begin restoring her home.

The photos below show what I walked into and the progress we made during demolition and cleanup.

What Every Homeowner Should Know

Water damage, sewage backups, and burst pipes can happen fast—and when they do, time is not on your side. Mold can begin growing in as little as 24 to 48 hours. Waiting too long to act can result in serious structural damage and a denied insurance claim, just like what happened to this customer.

It takes just a few minutes to walk through your home and look for signs of trouble:

  • Check under sinks and inside cabinets
  • Inspect rooms you don’t use often
  • Take a close look around the basement

If you see anything suspicious—standing water, discoloration, musty smells—don’t wait.

Protect Your Home, Protect Your Coverage

At 1-800 WATER DAMAGE of North Dakota, we specialize in fast, professional water damage and mold remediation. We work directly with insurance companies, respond 24/7, and help you take the right steps to prevent bigger problems down the line.

Your home is one of your most important assets. Don’t leave it at risk.

📞 Call 1-800 WATER DAMAGE of North Dakota today — we’re here to help when you need it most.

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