Southeast Michigan Customer Reviews

24/7 Emergency Service


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“Justin was my peace of mind! I appreciate his dedication to customer satisfaction. He is ‘TOP NOTCH’.”

Kelly – Fenton 

“The staff was terrific.”

Karen – Ann Arbor 

“The technicians who came to my home were completely professional and very courteous, as well as quick and helpful, especially since I currently can’t negotiate stairs. They even made extra trips to lock up for me.”

Sally – Dexter

“Mark was great. Explained all work in detail. Very prompt and on time. Clean up done well. Thanks!!”

James – Brighton 

“Mackenzie and his team were very friendly and professional.”

Deborah – Westland

happy 1800 employees

“Justin and his crew were great. They made sure to explain everything, I would highly recommend.”

Marcella – Grand Blanc

“Well organized, professional, always pleasant and very informative.”

Judy – Southfield

“Very good communication with the office (Keith) – very accommodating. Jamon – outstanding representative of your company. First class job; very careful; protective of our home and furnishings; professionally friendly; great communicator.”

Jeffrey – Bloomfield Hills

“Laurence is a top notch professional. He made a tough situation much easier to handle.”

Roger – West Bloomfield

1800 team

“I can’t put into words how extremely satisfied I am with Dan and his team. Dan was in constant contact with me about progress and when anything unexpected came up. His professionalism and honesty are unmatched, and I would confidently recommend this company to anyone.”

Bridget – Gregory 

“Extremely polite, knowledgeable, and helpful!”

Brian – Farmington

“You guys made this terrible situation so much more bearable.”

Rebekah – Plymouth

“Justin was thorough about the entire process, clearly knowledgeable and super to work with!!!”

Mandy – Madison Heights

1800 service van and tractor trailer

“Wow! The carpet looked fantastic! The techs explained what they were going to do. When they were done they went over what they did. They answered my questions completely. The techs were timely, polite, professional and friendly. This company is EXTREMELY customer focused! We have used them many times. They have always done a GREAT job.”

Dan – New Hudson

“Laurence and Michael were great! Would HIGHLY recommend them. Very accommodating and professional.”

Leslie – Ferndale

“Thorough, timely and quality work. Professional and respectful.”

Scott – West Bloomfield

“Mark was very helpful and knowledgeable. He seemed very concerned that everything went right.”

Edward – Novi

Client with service tech

“Darren and the team working with him have been great throughout this entire process. They are very polite and professional. We dealt the most with Darren and he is very knowledgeable and helpful, friendly. I can’t say enough to show our appreciation for how this team handled our stressful situation! They really took the stress out of it for us!”

Denise – South Lyon

“Came out quick, made the process easy to understand and were very helpful.”

Stephen – Ypsilanti

“Mackenzie & crew were professional, informative & always willing to answer any & all questions.”

Carlotta & Jeffery – Farmington

“The company came to our rescue and were prompt and helpful in this very concerning time.”

Harlene – Brighton

Service techs with equipment

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