North Dallas Customer Reviews

24/7 Emergency Service


I’m a supplier with Jon Don for Sherif and Ayman over at 1800 Water Damage of North Dallas and have been out to many of their job sites to deliver supplies. I can honestly say these guys know what they are doing from start to finish. You won’t find many companies out there who’s owners are willing to get in there and do the work if need be. I have nothing but good things to say about the quality of work I’ve seen from these gentlemen. Give them a shot if you have an issue. -Brandon W.

I had a water damage issue at home, and these guys were a lifesaver. Their team was not only friendly but super detailed in fixing the problem. They explained everything well, used top-notch equipment, and made the whole process stress-free. Highly recommend them for anyone dealing with water damage headaches! – Lomesh P.

It was a time of extreme fear when I saw my house being flooded because of the water heater in the attic! I called the Water Damage of North Dallas at the first number I found. I was a bit skeptical at first, but had no choice to save the house. They turned to be the real deal; they were a great help from the first second. They guided me through stopping the water leak source. I closed the water heater valve. Also, they arrived so quickly and did what it takes to spare my home from more damage. Their work after words to dry the house was very professional and quick. – Omar H.

1800 Service techs with equipment

These guys are the best. They were extremely courteous and were gentlemen. Even though my house flooded and it was a stressful situation they made me feel at ease. They did an awesome job and their knowledge and equipment are second to none. They wrapped everything up quickly and professionally. I would highly recommend these guys to family and friends! – Robert M.

The guys were at my house within 45 minutes of a major water heater overflow, and they immediately started removing excess water and drying out the house. They carefully assessed what needed to be done and didn’t do too much. While it became necessary to remove a wet ceiling, they were able to save my wood floors below, as well as another ceiling in the neighboring room. They have good knowledge and equipment, and they were easy to work with. I highly recommend. – Jen A.

1800 service van and tractor trailer

I recently had the pleasure of working with 1-800 Water Damage after a stressful water leak incident at my property. Their team demonstrated remarkable professionalism and efficiency throughout the restoration process, despite having to take over from another company’s incomplete and unsatisfactory work.

From the initial assessment to the final touches, the 1-800 Water Damage team exhibited an exceptional level of expertise and dedication. They swiftly identified the existing issues, communicated the plan clearly, and diligently executed the restoration process.

The thoroughness with which they addressed every aspect of the damage was truly impressive.
Moreover, their staff was not only highly skilled but also incredibly courteous and attentive to my concerns. They were always willing to go the extra mile to ensure that the restoration was completed to my utmost satisfaction.

I am immensely grateful for 1-800 Water Damage’s prompt and professional response, which not only rectified the previous company’s shortcomings but also restored my peace of mind. I highly recommend their services to anyone in need of top-notch restoration work. Their commitment to excellence truly sets them apart in the industry. – Taki

They did an amazing job from start to finish. They arrived within an hour of contacting them and began immediately helping save so many of our belongings. They were thorough, knowledgeable and informative. They are the ones you want to call if you ever have a water crisis! – Angela A.

A few weeks ago, the water from one of my upstairs bathrooms caused water damage to my master closet downstairs; ceiling, walls, baseboards and carpet. I was referred to 1-800 Water Damage of North Dallas to help me with the situation. Their response was prompt. The crew came well prepared. First, they checked everything for safety. They began with extracting all the water and in a short time they set up equipment to dry the flooring, walls and ceiling. The team made a very thoughtful and detailed plan to dry everything while avoiding unnecessary demolition. What I liked was that they kept me informed during the whole process and were very interested in explaining their plan. They sent their crew at least once a day to monitor the situation and were adjusting the equipment as needed. 1-800 Water damage of North Dallas has done an outstanding job restoring the affected material as efficiently as possible. They were very professional from the first minutes until the job was completed. In short, I highly recommend 1-800 Water Damage of North Dallas for their performance, professionalism and ethics. – Samira A.

Simply excellent service. I was very blessed to find this company. I had an unexpected emergency situation when my medical office was flooded with water from a dysfunctional water heater. I called the company, they were in my office within 45 minutes with a highly professional crew and equipment. They worked very hard to bring us back to normal business again within a very short time. I would very highly recommend this company and if there was more than 5 stars, I would have given it to them. – Aly E.

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