Restoring What Matters Most

Meet the TEAM

Meet Gene Harvey, the owner of 1-800 WATER DAMAGE of Lexington County

owner next to a man in a military suit undefined

Tell us a little about yourself?

I was born and grew up in Charleston, SC. I graduated from the University of South Carolina and stayed there after graduation. Over the last 20+ years, I had worked for banks, mortgage, and insurance companies, but there was always something missing.

I was married in my early 20’s, however, my wife passed away in 2013 after a 5 year battle with breast cancer. Shortly thereafter, I left the corporate world and went out on my own, flipping houses, becoming a REALTOR, and managing other successful businesses.

I believe my relationship with 1-800 WATER DAMAGE is the next logical step in my career.

What is your WHY?

My boys are my WHY! I have two boys, Hunter (21) attending The Citadel, and Tyler (16) a sophomore at Chapin High School. We have a small family, so my boys are why I do everything.

There is an additional goal of being able to start a charity organization to provide funding and support to those fighting cancer and promote cancer awareness in memory of my late wife.

What led you to 1-800 WATER DAMAGE?

I had been looking for a business or franchise to purchase for several years. I explored several ideas, but during the due diligence process with 1-800 WATER DAMAGE, I quickly came to realize the restoration industry and this company was a great choice to pursue many reasons.

What stood out about the brand to you?

I have been continually impressed by the professionalism and detail in all aspects of the business. Having been through discussions with a competitor, I can honestly say, the people, processes, and enthusiasm at the corporate office of 1-800 WATER DAMAGE are unequaled.

As potential clients look at your business, why would they use you over competitors?

That’s a simple question Customer Service. It is a simple formula. Do what you say you are going to do and then actually do it. Communication is also a key factor, especially when a person has had a disaster occur in their home. We are not looking at it as a simple job. We work as if we are starting a long term relationship with each person.

Disasters don’t always occur, but if we can make a lasting impression with the service we provide during a water damage clean-up, mold remediation, or sewage clean-up, our customers will tell their friends, family, and neighbors about us.

William “Bill” Dugar

Position: Sales & Marketing

Experience: Banking & Real Estate

Regardless of industry, Bill has been in the business of building relationships. His ability to connect with people, coupled with his real estate knowledge, puts him in a unique position to explain how we can help people in their time of need.