About Us

24/7 Emergency Service
(800) 928-3732

The Nation’s Most Trusted Property Restoration Company

1-800 WATER DAMAGE is a trusted property restoration company serving across the nation. With locations spanning from coast-to-coast, we help home and business owners return their property to its original condition while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.

What We Do

We handle a range of restoration projects including emergency mitigation, water damage restoration, carpet cleaning, fire and smoke damage restoration, sewage cleanup, mold remediation, and much more. We understand how stressful this situation can be, which is why we are equipped to help you deal with insurance companies, property management, and the many other parties interested or involved with the damage.

service techs with equipment

Our Values

Owned by the BELFOR Franchise Group, 1-800 WATER DAMAGE is dedicated to excellence. We provide services with a personal touch but are also backed by the expertise of an internationally renowned restoration group. Because clients are going through an extremely difficult and emotionally taxing time, we provide caring support, upfront communication, and effective services. We believe in full transparency, which is why we provide customized solutions and pricing upfront.

1800 team

Our Commitment

  • We are available 24/7.
  • We are committed to customer service.
  • We are fully trained and IICRC certified.
  • We pay close attention to the details.
  • We are friendly, courteous, & respectful.


We are proud of our reputation of the most trusted restoration company in the nation. Our certified staff is passionate about what they do, which shows in the quality of their work. We always aim to exceed expectations, because for us, it’s not just about fixing property, it’s about giving our clients their comfort and safety back.

Contact us any time through phone (800) 928-3732 or by email: info@1800waterdamage.com

1800 service tech with client and clip board

Our President

Tim Fagan

Tim Fagan is the President of 1-800 WATER DAMAGE and Blue Kangaroo Packoutz. Tim holds a Bachelor’s of Science degree and a teaching certificate from the University of Michigan, where he was Captain of the Wrestling Team. Tim also holds two post-graduate degrees in Educational Leadership from Eastern Michigan University. Tim also holds a builder’s license as well as the prestigious Certified Restorer and Water Loss Specialist designation from the Restoration Industry Association, the highest level of certification in the restoration business.

Tim’s varied work experience includes eight years as a Sheriff Deputy, 11 years as a high school football and wrestling coach, 7 years as a high school assistant principal and 15 years as owner of Coach’s Restoration LLC before Coach’s was acquired by BELFOR in 2010.

Tim has been married to his wife Sue for 30 years. They have six children, three grandchildren, and resides in Commerce Township, Michigan.


Tim Fagan President of 1-800 WATER DAMAGE
Tim Fagan President of 1-800 WATER DAMAGE

What Our Customers Say

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