
Restoring What Matters Most™
1-800 WATER DAMAGE is a locally owned property restoration firm. We are experts in water damage, fire and mold mitigation.
We launched the business as a result of an experience we had many years ago when our family owned a children’s learning center on Long Island. The center caught fire as a result of an accident by a roofing contractor. Thankfully nobody was hurt but the business suffered extensive fire and water damage and was at risk of closing down if we couldn’t get it up and running again in a relatively short time. It was a traumatic experience but we learned important lessons including the critical function of an effective and ethical restoration contractor.
That experience was the beginning of our education in property restoration. We have since partnered with BELFOR as part of their franchising arm; 1-800 WATER DAMAGE. Partnering with BELFOR provides us with virtually unlimited resources to ensure we have the available resources to effectively manage any size job. Our team takes great pride in providing property restoration services that are second to none on Long Island.
We are committed to:
Honesty and integrity. We will never over-charge or charge for services not provided. We are committed to complete transparency.
Hyper-sensitive to the needs of the customer. We understand and empathize with the stress and cost associated with a water or fire loss and we will take the time to effectively communicate and ensure the customer is happy with the outcome AND the cost and process complies with insurance company polices.
Prompt and accurate communications. We take the time required to clearly communicate options to ensure there are no surprises for anyone and all of our constituents are in-the-loop through the entire process.
Reliable. We will be there when you need us; 24/7 and always on time. If we say we will complete the project in a certain time period, it will get it done, regardless of the cost to us.
We guarantee our work. We are experts in water, mold and fire restoration. We have many years of experience and we are fully certified. We will do the job right the first time to mitigate any loss and make sure it doesn’t get worse. If there are ever issues with our workmanship we will remedy those issues at no cost.
Thank you for considering 1-800 WATER DAMAGE and please call us at 516-412-6000 with any questions or if you have any water, mold or fire issues that need fixing.
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Brian and Daniella Facchin
Owners
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Mike Freapane
Technician
We are very proud to have Mike as part of the 1-800 Water Damage family. With over 8 years’ experience in construction and property restoration, Mike is an asset to the 1-800 Water Damage team. He is meticulous when it comes to meeting the needs of each customer and has a work ethic second to none.
Mike grew up on Long Island and when he’s not leading a hand to the 1-800 Water Damage crew, he can usually be found on the Great South Bay, fishing.
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Anthony Freapane
Technician
Anthony has over 10 years experience in a variety of contracting specialties and is a master of many.
There’s no contracting problem Anthony can’t overcome. He loves a challenge and is a resourceful and
dedicated member of the team.When Anthony is not home caring for his beautiful newborn daughter, he can be found on the beach or taking his dog, Sadie, a mini-Australian Shepard, on long walks through the woods.
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Juan Fernandez
Technician
We are excited to welcome Juan to the team. He has years of contracting experience working in his family business and is committed to ensuring all of his customers are satisfied before he leaves a job site. When not working, Juan stays fit by running and lifting weights and is an avid reader of nonfiction.
If you believe your Hicksville property has sustained water damage, schedule a service with 1-800 WATER DAMAGE of Nassau County or call 516-412-6000 right away.